Attention!

 Once done adding items to your cart and ready to check out please screenshot confirmation (3/3) with the information on that page and then click "Buy now" afterwards, please contact me thru WhatsApp to set up your payment. If not completed within 24 hours of purchase, we will not ship !

Click TheExoPluginvoice to direct you to WhatsApp to confirm your order.

 

Important:

Terms & Conditions – Refund Policy

Thank you for shopping with us. By placing an order through our website, you agree to the following terms:

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds or exchanges once a purchase is completed.

Exceptions to Our No Refund Policy

We will only consider refunds or replacements under the following circumstances:

  1. Damaged Products
    If your item arrives damaged, please contact us within 3 business days of receiving your order. Include:

    • A clear photo of the damaged product

    • Your order number

    • A brief description of the issue

    We will assess the situation and provide a replacement or refund if the damage is confirmed.

  2. Order Not Received After 30 Business Days
    If you have not received your order within 30 business days from the shipping date, and tracking information confirms non-delivery, you may be eligible for a refund or reshipment.

Non-Qualifying Cases

  • Change of mind after purchase

  • Incorrect address submitted by the customer

  • Minor cosmetic packaging damage

We reserve the right to deny refunds that do not meet the criteria above.

If you believe your case qualifies, please contact us via our contact pages.